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Epic HAIKU Frequently Asked Questions What is HAIKU? Enter the "Play Store" 2. CANTO is an Epic application designed for use with Apple iPad devices. Install Haiku on your iPhone. Haiku for Android; Rover for iOS; Rover for Android; Step 2. For security reasons, Haiku automatically logs you out after 20 minutes of Download Haiku or Canto from the Apple AppStore (search for Epic Haiku or Epic Canto). Follow the link provided in the e-mail to download the Haiku application. Enter your device PIN when prompted, and tap Install when prompted. Canto is the mobile app for the iPad®. At the login screen, tap located top right corner of the screen. On your device, tap the Haiku icon. This can be performed on your computer or on your iPhone. Haiku: Use with the Apple iPhone (iOS version 6.0 and above), iPod touch, or Android smartphones (Android OS version 4.0 and above) Canto: Use with the Apple iPad (iOS version 6.0 and above). Click on one of the links below to jump to that section. At the login screen, tap located top right corner of the screen. OR. You can set up a default list in Hyperspace by right-clicking the list and clicking Default List. Welcome to Haiku, Epic's mobile app for Android smartphones. Click Submit. o In addition, providers can set up auto-forwarding to another provider. Tap OK to the Notice. Setting Up Haiku and Canto on your Device . HAIKU INSTALLATION FOR ANDROID DEVICES. Please note, Android users should select the Haiku link. Sessions are aimed to empower users to customize Epic@UNC, increase EMR satisfaction and will be scheduled to meet the unique needs. • NCH will not supply mobile devices for the sole purpose of accessing Epic. Haiku and Canto are mobile apps that Epic has created for certain relatively narrow functions. Haiku for Android Users Quick Start Guide . Canto is not currently supported on Android tablets. Open the e-mail you received from the Epic Support which confirms that your device has been registered. Tap the Patients icon on the bottom of your screen to access Patient Lists 3. Tap the link to configure Haiku or Canto. 2. Haiku Configuration (Android) 1) With the app open, press the Settings button on the bottom left corner of your device. Configure the App 1. Launch Apps@Work and These two apps give UC Health clinicians secure and portable access to: Patient […] On your device, tap the Haiku . This will help preconfigure the Haiku/Canto applications. Haiku Installation Steps. Type "Epic Haiku" in the search window located at the top of your screen, tap the magnifying glass icon and select Epic Haiku 3. Canto is a mobile application designed for the Apple iPad . Set up Haiku on your iPhone for Epic Access 1. Download Haiku . Type "Epic Haiku" in the search window located at the top of your screen 3. 5. Setting Up Epic Haiku 9. Haiku provides Apple iPhone ®, iPod Touch ® and Android mobile device users with secure access to hospital patient lists, clinic schedules, health summaries, test results, messages, notes and the ability to capture clinical images. Providers can do all of these activates whether they are in the clinic, in the hospital or on call. Epic Haiku Installation Instructions. Canto and Haiku (EPIC) View the EPIC home page on the Mount Sinai Intranet (on campus only) and sign up for access to patient information on your iOS device. These two apps give Inova's practitioners secure and portable access to patient charts. 3. Epic users who have completed their Epic training and have an active login to Epic Hyperspace . Click Submit. Collaboration Services: Mobile Support Tools. If you see a pop-up box requesting . Open the Haiku app on your phone and login. Haiku also supports In Basket access. Haiku/Canto will provide view-only access to patient information Questions about Haiku/Canto can be directed to Darren Thomas, Epic web applications manager. Discuss with your practice administrator how to obtain necessary licensure outside of CT. Enter your user ID and password in the login fields (the first time you log in you'll need to accept the Terms and Conditions). Within each section is a link to install the application for your device. Click here to request a coaching session. However, you may access Epic from your personal mobile device. COVID-19 Testing: If you are not experiencing serious symptoms, please do not go the emergency department for routine COVID-19 testing. Install Haiku or Canto. Follow these steps below to do this. On your iPhone, navigate to the iPhone settings screen. You should find something like this: Epic Mobile Apps Landing Page You can access the EMR on your smartphone (iOS or Android) or iPad from anywhere in the world with an internet connection. Because the Haiku "update" requires iOS 13, Epic just made patient care much worse as Haiku is used every day to take patient photos. 984-974-4357 or https://unchc.service-now.com. If you are unsure whether you can use Haiku, please contact . By Epic. 1. Haiku provides authorized clinical users of Epic's Electronic Health Record with secure access to clinic schedules, hospital patient lists, health summaries, test results and notes. Epic Haiku for Android is a haiku app specially designed to be fully-featured app. 2) Tap the Settings banner on your screen: Haiku (Epic's mobile . • iPhone: Tap at the top of the screen where it says "No environments configured." • Android: Click Settings>About>Install ID >Email>Proceed . To manually configure your device, from the login screen go to APPS and Haiku- choose settings. Configure Haiku. Select the device you'recurrently using and paste the unique Haiku/Canto identifier into the supplied field. Open the e-mail you received from the Epic Support which confirms that your device has been registered. Please contact the Enterprise Service Desk for any issues encountered. Haiku and Canto are mobile applications used to access APeX from mobile devices (e.g., iPhone, iPad, Android). Tap Settings. Add to Wishlist. 2. As MobileIron is installed, it will install MobileIron Go , Tunnel and the Partners App Catalog. This will help preconfigure the Haiku/Canto applications. 2. 1. Now that the app is installed, a new section called Haiku or Canto will be available. 2) Once installed on the Android device, tap the Haiku App to launch. The following icons indicate that a patient has new information to review. MaaS360 and some manual configuration is necessary to use Haiku on an Android device. COVID-19 Resources: Updated Visitor Guidelines | Vaccine Locations | Vaccine Updates. On the Warning screen, tap Install. Safari, Chrome), log into citrix.uhnj.org using your CORE credentials. If you have Haiku set up to access Epic at another organization, you can tap "PRD" on the FIND YOUR PATIENT IN HAIKU 1. Once installed, launch the application. Android. Configure Canto. What are Epic Haiku and Canto? Configure Canto. From your Android, download Haiku from the Google Play Store: From your phone, click the appropriate hyperlink to configure Haiku or Canto. Enter the following: a. Server: soapproxy.atlantichealth.org b. Step 5 - Complete set up. Tap "Doximity" 4 5 4 6 5 6 Page 2 Doximity and Epic Haiku Set Up Guide Note: If you have an Android, skip the steps on this page and go to Page 3 Haiku - set up the Haiku app on your phone (iPhone-iOS or Android device) Canto - set up the Canto app on your iPad; Note: This step must be done on your mobile device and you should not be using Peter Mac WiFi. The instructions below will work from your mobile device only (not your PC/Mac). Accept the License Agreement. Obtain your Wi-Fi router SSID (network name) and password.If you do not have a Wi-Fi network or you do not want to connect your Haiku products to your network, you can use the app to turn a Haiku product into a Wi-Fi access point. Follow the on-screen prompts to: Open the app; Enter the configuration password from your Epic . 4. If you have previously installed the AHS Xenmobile app on your device, this must be removed before installing Connect Care Mobility. HAIKU is a handheld application designed by Epic Systems Corporation for use with the Apple iPhone®, iPod touch®, or iPad and Android smartphones. Haiku is Epic's mobile app for the iPhone® and Android®. 2. From your MOBILE DEVICE'S web browser (e.g. Tap Settings. Contact ISD Service Desk Support for Access and Technical Issues. • Any mobile device that supports the Citrix Receiver application will be able to connect to Epic. Tap Haiku or Canto to download the App. • Tap Until to specify how long you'll be in that status. Are they safe? Under Login Settings tap Fingerprint Login. Canto enables viewing on the iPad; Haiku is for the iPhone and iPodTouch. Log in using your Epic Username and Password. Set Fingerprint Login as ticked. Haiku - Installation for Android Devices 1 . Canto use optimized for tablets. On your device, go to the Google Play Store. Android Enrollment Guide for AirWatch. Android tablets are not supported. 4. Open Haiku. Tap Done on the Profile Installed screen. 2. It should take about 5 - 10 minutes to download, install, and automatically configure Haiku to connect to the AHS Epic servers. Exit out of the Haiku/Canto App and open your device's Settings. Configure Haiku. Haiku is EpicCare's mobile app for the iPhone® and Droid®. 2. • Epic Haiku & Epic Canto This guide provides setup instructions for Android. After install, click on the Partners App Catalog (or search for "App Catalog") Choose Categories > Medical > Epic Haiku and Limeric, and select Install. Haiku . on "Haiku" Scroll down and tap "Place Calls Using" Make sure you scroll ALL the way to the bottom once in Epic Haiku settings! Welcome to Haiku, Epic's mobile app for use with the Apple iPhone or Android-based smartphones. From the Haiku/Canto login screen, click the 3 dots icon in the upper right, then press . HAIKU is an Epic application designed for use with Apple iPhone and Android smartphones. Once in the app, select the '3 dot' menu 5. HAIKU provides convenient access to the Epic Electronic Medical Record using these devices. Before you begin, you must have an: • Android 5.x and 6.x • Google Play Store Account INSTALL & SET UP MOBILEIRON GO Step 1: Install MobileIron Go Note: Google Play store instructions may vary depending on your device. 3. Haiku - Installation for Android Devices 1 . Epic Systems Corporation Medical. Select "Settings" . Everyone. In Haiku (iOS ONLY) When placing a new order, tap the Bell icon. 2. Tap Settings > General > About > Version . The following icons indicate that a patient has new information to review. iPhone & Android users should download Haiku. You will know configuration was successful if the app opens and "WakeMed Epic PRD" appears at the top. To install Haiku on Android devices, please follow the steps below. Search for "Epic Haiku." 3. Haiku / Canto Access Instructions Epic users who have completed their Epic training, have their login to Epic Hyperspace and have a working SER record are eligible to sign up for access to the Providence Epic system through Haiku (Epic's mobile app for an Apple iPhone or Android) or Canto (Epic's mobile app for use with an Apple iPad). Haiku is optimized for mobile phone use in that it has a small display and can run on a mobile network. (For more details about what Duke can and does monitor, and how we use that information, check out this KB article .) They have been approved as safe for clinical use by UCSF Audit Services and an external security firm. a. Log out When you leave Haiku, the app continues to run in the background. • Android: a. Once the app is installed, select the appropriate button below to auto configure the app. Epic's mobile apps keep you connected with your patients, your practice and your clinical colleagues—wherever you are—24/7. You can tap to open a different patient list. Otherwise, you are ready to continue to the final steps for logging into Haiku for Android on page 10. CANTO is an Epic application designed for use with Apple iPad devices. 2. Find self-service assistance for setting up and customizing your mobile device to access Northwestern Collaboration Services: iPhone. Important Updates for Haiku/Canto Users. For Epic applications to function correctly on your device, you need to download and set up Intune. Set Fingerprint Login as ticked. Note: Once an order has been placed in Haiku, the Notify Me flag can only be modified in Hyperspace. Set up Haiku on your Android Smartphone for Epic Access 1. iOS 12.5.4 should be supported until the new iPhone is available, not a month before the release date. On your device, go to settings > Haiku. Install Haiku on your iPhone. Haiku for Android Quick Start Guide Table of Contents . have accessed in Epic are listed with most recent at the top. 6. To be eligible for Video Visits: • The patient must be located in the state of CT at the time of the visit, or a state in which you are licensed. Step 3: Log into Haiku using the username and password that you use to log into Hyperspace. To prevent this from occurring going forward please disable notifications from the MobileIron App in the Notification settings on the device. Open the Google Play Store 2. Once you have successfully installed the application, click on the Config button for your device to complete the required setup and allow connection to our servers. In order to continuing using Haiku and Canto, you must have Duke Health MDM and Tunnel App on your device. Haiku provides authorized clinical users of Epic's Electronic Health Record with secure access to clinic schedules, hospital patient lists, health summaries, test results and notes. For security reasons, Haiku automatically logs you out after 20 minutes of On your iPhone, navigate to the iPhone settings screen. Tap on the App Catalog App on your work profile screen. How to set up Haiku for the iPhone and Canto for the iPad: 1. Install Epic Haiku app 788. Effective, Friday, January 5th, Haiku and Canto will rely on the Tunnel App to communicate with the Epic servers. Path: Haiku c. Use https: checked Log in 1. Haiku and Canto for UC Health clinicians. From here you will be able to download the two required applications: Haiku and AirWatch Tunnel at any time. Open the App Store. 2. 787. These mobile devices may include the iPad, iPhone, Android, Blackberry, and Windows Mobile OS. (Haiku/Canto Only) Set up the link to MVHS Epic. Install Epic Haiku and then open the app 4. Haiku provides authorized clinical users of Epic's Electronic Health Record with secure access to clinic schedules, hospital patient lists, health summaries, test results and notes. 2. From your device, go to the Apple App Store or Google Play Store and download the application for Haiku. MobileIron App. Open the Play Store. 1) From the Google Play store (or your App Store), search for "Epic Haiku" 1. HAIKU is an Epic application designed for use with Apple iPhone and Android smartphones. Under Login Settings tap Fingerprint Login. Select "Haiku". You can set up a default list in Hyperspace by right-clicking the list and clicking Default List. Use Chrome for android. Haiku and Canto. Email: ConnectCare.Mobility@ahs.ca. Download the free Epic Haiku app. There are 3 things to confirm here: a) HTTPS is turned on. are eligible to sign up for access to the Providence Epic system through . Tap the banner at top (where it says "No environments configured"). Select the 'Epic Haiku & Limerick' and tap 'GET' to download the app 4. Haiku Installation on Android . Epic Haiku/Canto Mobile Configuration 6) You should be presented with a list of your devices registered within MobileIron. Once the app is installed, select the appropriate button below to auto configure the app. Haiku for Android; Step 2. Instructions to setup Epic Haiku or Epic Canto. The following icons indicate that . Epic Haiku/Canto Mobile Configuration 6) You should be presented with a list of your devices registered within MobileIron. When you click this link, your device will be configured to access . Click on the Haiku link and Accept. Path: Haiku c. Use https: checked Log in 1. Instructions on access and setting up your device The following pages provide step-by-step instructions on how to access Haiku and/or Canto. Welcome to Haiku, Epic's mobile app for Android smartphones. Haiku also supports In Basket access. Tap change list to open a different patient list. 2. Canto is not currently available for Android tablets. Setting up the Haiku or Canto app on your mobile device is a two-step process: You will know configuration was successful if the app opens and "WakeMed Epic PRD" appears at the top. Haiku also supports In Basket access. Install the Application. Whether you are in the hallways of your practice, rounding at the hospital or relaxing at home, accessing your patients' information is easy and . From your mobile device, select this link for Haiku (works on the iPhone-iOS version 6.0 or greater and Android 2.3.3 or greater) 1. TigerConnect: Secure messaging 5. Content. Select "Haiku". 7) An email will besent to you within 5minuteswith thesubject line,"Haiku/Canto Canto (Epic's mobile app for use with an Apple iPad). Haiku provides authorized clinical users of Epic's Electronic Health Record with secure access to clinic schedules, hospital patient lists, health summaries, test results and notes. HAIKU INSTALLATION FOR ANDROID DEVICES. For step-by-step installation instructions, including screenshots, read the full instructions for Android (PDF) or Apple iOS devices (PDF).. Go to your device's app store. This can be performed on your computer or on your iPhone. SpinFinity: The app version of Spinfusion via android or iphone. Open the DH App Store and download Haiku if you are using iPhone or Android. You should now be able to login to Epic on your phone. You can tap to open a different patient list. 2. Open Haiku or Canto. On your device, go to the Google Play Store. Continue to set up Epic access: The Tunnel app should automatically install along with many other applications and bookmarks. Haiku/Canto • Tap the gear icon at the top of the Conversations column. MaaS360 and some manual configuration is necessary to use Haiku on an Android device. The tips include instructions for installing Haiku (smartphone) and/or Canto (tablet) on Apple (iPhone, iPad) or Android devices. Epic Haiku APK for Android. Select the device you'recurrently using and paste the unique Haiku/Canto identifier into the supplied field. 3. Haiku | Atrium Health Wake Forest Baptist. They are Epic branded apps and not Providence. Android Download the App 1. Canto is the mobile app for the iPad®. 4. Downloading Haiku or Canto for iOS Open up the App Store and search for "Epic Haiku" or "Epic anto". Install Connect Care Mobility Haiku App Haiku is the Epic App for connecting Android phones to Epic. c) "HaikuProxy" is listed as Path. There is no app for connecting Android tablets to Epic. a. Android users please contact the help desk for assistance with the set up of your phone. Download Haiku . Haiku for Android Users Quick Start Guide . Start with your mobile device - set-up can only be completed using your mobile device. EPIC Haiku: Haiku provides authorized clinical users of Epic's Electronic Health Record with secure access to clinic schedules, hospital patient lists, health summaries, test results and notes. Open the Play Store. • Epic Haiku & Epic Canto This guide provides setup instructions for Android. Log out When you leave Haiku, the app continues to run in the background. Notifications for Haiku & Canto Page 3 of 4 2. Open Haiku. The instructions below will work from your mobile device only (not your PC/Mac). Download the Epic Haiku app from your device's app store: 2. Scroll to Lab Orders section, and select the Bell icon to receive notifications for specific labs. iPhone & Android users should download Haiku. Epic Haiku Application if you are on a mobile device or the Epic Canto app for your iPad and iPad Mini. If necessary, tap on the folder icon in the upper left-hand corner to switch your Patient List. Set up the link to UCHealth Epic. b) "epicsoap.nortonhealthcare.org" is listed as Server. Please note, Android users should select the Haiku link. HAIKU/CANTO enable providers to access the Epic EMR, and includes features and functions that are designed to improve physician productivity. b. Click on that section. Before Setting Up the App. Epic, Haiku, Canto and Rover configuration After the download is complete, you will need to install an NCH-specific Haiku profile in order for the application to connect NCH's Epic system. Once there, you will see two fields, Server and Path. After the application download is complete, close Haiku. Testing Locations | Additional Testing Information. Set up 1. 6. Search for "Haiku" and select the "Epic Haiku" option 3. Android Download the App 1. 3. You can set up a default list in Hyperspace by right-clicking the list and clicking Default List. To install Haiku on Android devices, please follow the steps below. Use Safari for iOS. Tap Trust on the Remote Management popup. Epic Haiku (iPhone & Android) configuration set-up; Epic Canto (iPad) configuration set-up; Epic Rover configuration . HAIKU/CANTO enable providers to access the Epic EMR, and includes features and functions that are designed to improve physician productivity. Haiku/Canto • From Secure Chat, tap Set your availability and set to Available, Busy or Unavailable. Install and log into Epic Haiku; Tap on the main Settings icon on your iPhone; Scroll down and tap on Haiku settings; Scroll down and select Doximity under Place Calls Using; Open a patient's chart on Haiku; Tap on the patient's phone number and Doximity will launch; If you have an Android phone: Install and log into the Doximity app; Install . 7) An email will besent to you within 5minuteswith thesubject line,"Haiku/Canto Epic Systems Corporation Medical. Once you set up AirWatch on your iPhone, Children's IS&T will push the "App Catalog" to your device. app for an Apple iPhone or Android) or . 2. This will keep popping up so just close the window and ignore the message. Before you begin, you must have an: • Android 5.0 and higher • Google Play Store Account INSTALL & SET UP MOBILEIRON GO Step 1: Install MobileIron Go Note: Google Play store instructions may vary depending on your device. Click from your device; At this point Haiku is configured and ready to use. Add to Wishlist. If you are not currently enrolled in MDM, enroll now. Follow the link provided in the e-mail to download the Haiku application. Everyone.

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